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FAQ's on customer questions about ordering an item from Leading Lady

Can I place an order over the phone?

Absolutely! Please call our friendly customer care team, who are all bra experts on +1 888 522 2937

Can I make a change to my order?

We aim to process orders as fast as we can. Once they are in our processing system, it is very difficult to change. If you’ve noticed the mistake, please contact us immediately at [email protected] and we will do everything we can to amend

How can I track my order?

Once we’ve shipped your order, we will update the email address that you placed the order with. If you are unsure, you can use our chat function and put your order number in, and we will be able to let you know your tracking status. Any questions, fe

Can I cancel my order, after I've placed it?

Once the order has been processed we are unable to cancel it. We will always do everything we can to ensure your order is right for you. If we can’t, we do offer FREE returns, so if something isn’t quite right, just send it back to us for a full refu

Where do I find my order number?

When you placed your order you will have received an email with the confirmation of your order. You will see your order number here. Usually it starts with SHPF

Where do I put my discount code?

Have a discount code? Lucky You!! You can use your discount code once you reach the checkout. If you are using a desktop computer, you will see the box to add your coupon code once you have reached the check out page. On mobile, you may need to click

Why is my discount code not working?

Our discount codes must be entered exactly as you have received them. It can also be possible that there may be exclusions to the codes, or even expiry dates. Please check all the information about the discount code. If you still have an issue, pleas

Can I use more than one discount code?

At this time we can only support the use of one discount code. We will always honor the best ones for our customers, so should you think something is wrong, or you need to change something, please just let us know directly by emailing us at customerc

Is my payment safe?

Leading Lady ensures that your payment methods are one of the safest online. Our payment gateways are secured with the most recent SSL encryption, to ensure your credit card information is transferred securely. If you have any questions regarding pay

What payment methods do we accept?

We accept Visa, Mastercard, American Express,  Discover, as well as Shop Pay, Google Pay, Apple pay, Paypal, Venmo.

The size/ color I wanted is out of stock, help!

We aim to keep everything stocked up every 4-6 weeks. We do often have crazy sales on, with limited stock available. Please get in touch with one of our customer care team, and we can let you know when an item will be available again, or if it is an