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Leading Lady

<span id="isPasted" style="font-size:11pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We aim to process your order within 5 business days. Once shipped depending on your shipping method it can take up to 5-7 days for your order to be with you. If it has been after this time, and you would like an update, please reach out to us on chat, or email us at&#xA0;<a href="mailto:customercare@leadinglady.com" style="text-decoration:none;"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">customercare@leadinglady.com</a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">.&#xA0;

We aim to process your order within 5 business days. Once shipped depending on your shipping method it can take up to 5-7 days for your order to be with you. If it has been after this time, and you would like an update, please reach out to us on chat

How long will it take to receive my order?

Shipping & Delivery

Can I place an order over the phone?

Can I make a change to my order?

How can I track my order?

Can I cancel my order, after I've placed it?

Where do I find my order number?

Where do I put my discount code?

Why is my discount code not working?

Can I use more than one discount code?

Is my payment safe?

What payment methods do we accept?

The size/ color I wanted is out of stock, help!

Ordering

How can I get free shipping?

What are the shipping fees?

What is Express Shipping?

I put the wrong address and now it’s shipped, what happens next?

My order wasn’t delivered.

Which couriers do you use?

How do I return or exchange my items?

What is your return policy?

What if my order is received incorrectly or damaged?

Is it free returns?

How long does it take to get a refund?

Why is my refund showing less than I paid?

Returns & Refunds

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How do I see orders that I've previously placed?

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Do you keep my personal information stored?

My Account

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How long will it take to receive my order?Updated 2 years ago